U.S. Based
Our virtual assistants are all based in the U.S.
Experienced
We hire experienced virtual assistants with proven track records.
Professional
We personally vet for professionalism and dependability.
How can we help you?
Give Me More Time
Spend less time managing your assistant—or doing tasks yourself—and more time working on your business.
Improve Communication
Replace the back and forth between you and your team with one point of contact with us and regular status updates.
Create Consistent Results
We stay on top of your assistants’ tasks so you get consistent results. No more missed deadlines or forgotten meetings here!
You’ve got a lot on your plate.
You’re a business owner, so we know you’ve got a lot on your plate, but you know you need more time to focus on growing your business.
We help you get there!
Let us wear some of those hats and free up your mental and physical space so you can focus on what you do best.
01
Click the Get Started button.
Click on the ‘Get Started’ button to get the process going. We’ll get a feel for what you need then sign contracts when you’re ready.
02
Schedule your onboarding meeting.
Schedule the best time to meet with us. We’ll dig into exactly what you need and how we can help.
03
Let us do our thing.
Once you’re set to go, you’ll be matched with a Client Success Manager who will meet with you regularly and take the load off your plate. You point, we do—completely stress-free!
What can a Virtual Assistant do for me?
Manage your social media
do all your admin, data, and research tasks
help with client onboarding
keep your Bookkeeping organized
update your website, blog, or seo
manage your inbox
Who is a Virtual Assistant (VA) right for?
Virtual assistants are the most versatile team members you’ll find. They have skills that can serve coaches, consultants, sales and marketing teams, small businesses, local companies, authors, agencies, and more!
A virtual assistant can also be a huge asset if your business has recently shifted online during COVID-19.
get started with our team
What Our Clients Are Saying
"
I had a fantastic experience working with Task Otter! Tiffany was efficient, thorough and very easy to work with! She went above and beyond and knew exactly how to operate the tools she had! I'm very pleased with the final outcome.
Courtney English
Moxie Law Group // Facebook
"
Task Otter is an incredible company to work with for your projects. Their customer service is top notch. They are efficient, professional and provide timely service.
Tiffany and her team are friendly experts. Their social media audit was filled with incredible insight and advice. More importantly, it was shared with easy to implement strategies and actionable items.
Tiffany even went as far as creating an example Canva for us! Wow! Incredible!!
I can’t recommend Task Otter enough. We will be using them again and I’m sending all my Small Business friends to them!!
5 stars!!!!
Stacey Faulk
Parties by Perri // Facebook
"
What a wonderful experience working with Task Otter! Tiffany was super friendly and extremely professional. She and her team were very efficient and thorough. They went above and beyond to provide a service for me and proved their customer service to be high quality. I'm very pleased to have worked with Task Otter and would use them again!!!
Janine Partenio
"
Task Otter is amazing! Tiffany is so kind, helpful and responsive. Loved working with her and hopefully can again in the future!
Madison Yoshida
Sky Princess Parties // Facebook
"
Working with Tiffany was wonderful! She is so talented, professional, and responsive. I asked for Canva templates and she surpassed my expectations! Totally recommend her and anything she does! Will be coming back for more.
Andrea Rotondo
Liquid Cents Bookkeeping // Facebook
What can a virtual assistant do for me?
Virtual assistants offer a wide range of skills and services suitable for just about any business or industry. Your virtual assistant can manage your inbox, follow-up with clients, schedule social media posts, do research for your company, manage Facebook ads, book travel arrangements, or coordinate your team’s schedules.
Contact us if you’re wondering if a virtual assistant is right for you!
How does it work?
We are a white glove virtual assistant management service, so we handle literally everything for you. You work directly with a Client Success Manager, and we take it from there.
From managing day to day tasks and logging hours to coaching and issuing payments, we got you covered so you can focus on what you love.
What happens if my Client Success Manager isn't a good fit?
We understand that fit is so important. If you’re finding your Client Success Manager just isn’t a good fit, let us know. We’re all here to help!
Do I get a dedicated virtual assistant?
It depends on what you need. If you’re looking for a full-time contractor, your virtual assistant may be dedicated to you. In many instances, assistants on our team serve multiple clients.
How is my virtual assistants work tracked?
We handle all of that! We use a system that allows our virtual assistants to start and stop a timer, then provide a quick breakdown of tasks that were completed in that time. It allows us to effectively manage an assistant without micro-managing.
At the end of the month, this report is sent to you so you stay in the know.
How is time off, sick days, and vacation time worked out?
We get it, this is a common concern. While there may be some times where our team isn’t available (training days, holidays, etc.), one of the benefits of working with Task Otter is the ability to have an entire team at your disposal so your downtime is minimized.
We encourage you to have an open dialogue with your Client Success Manager to ensure we know when you’ve got urgent deadlines that we need to accommodate.
Can my virtual assistant answer the phone for me or manage live chat support?
It is definitely possible for your virtual assistant to answer the phone or manage a live support channel. It’s important to remember that they are still expected to be able to create their own schedule within your general availability needs and are paid for any hours they are on call rather than just time spent interacting on the phone or in a chat.
What about taxes?
We recommend speaking to your tax professional for the best, most up to date tax advice. For tax purposes, you are hiring our agency directly as a business service rather than contracting with a virtual assistant in a 1099 relationship.
How am I billed? What if I don't use all of my hours?
During your onboarding process, we’ll work together to estimate the number of hours needed for your business each month and bill according to that block of time at the beginning of the month.
We aim to come right in on time. If it looks like you might go over your allotted hours, we’ll reach out to give you a heads-up and bill you for any extra time at the end of the month.
Extra hours do not roll over and must be used each month, but we’re happy to adjust your plan if you find yourself needing less than we estimated.
What if I want to contract with my virtual assistant directly? Or bring them on as an employee?
Our job is to take as much off your plate as possible, so we don’t allow you to hire your virtual assistant directly. However, if you love your assistant so much that you’re ready to bring them on as a full-time W2 employee, we’ll absolutely help with the process!